Cancellation Policy

Life happens. We understand that! However, we do have a 24 hour Cancellation Policy. If you are unable to make a scheduled appointment, and cancel within 24 hours of your scheduled appointment time, you will be invoiced a cancelation fee of $35.

Future appointments cannot be scheduled until your invoice is paid. We appreciate you for valuing our time! If, within 24 hours of your session, you develop a contagious illness, or have a sudden, unplanned health or personal emergency rendering you unable to make your appointment, you should notify Northwest Ohio Massage Therapy right away.

We will try our best to fill your vacancy, however, if we are unable, you will be responsible for paying the cancellation fee, unless an exception is granted at the discretion of Northwest Ohio Massage Therapy.